Audiologists holding an oticon RIC style hearing aid and changing the 312 size battery at the hearing clinic at Northwest Audiology in Ellensburg

Audiologist holding a pair of Oticon RIC style hearing aids in her right hand and she is holding an iphone in the left hand, demonstrating how to wirelessly connect hearing aids to a smart phone and use apps to control your hearing aids

Audiologist holding a RIC style hearing aid and a small pin tool, she is changing the receiver to fix the hearing aid

hearing aid tools laying on a table next to hearing aid tubing

Hearing Aid REPAIR Services

We provide services for both prescription hearing aids and over-the-counter (OTC) hearing aids. We are able to repair all hearing aid makes and models, even if they were purchased at another clinic. Our Audiologists can perform in-office hearing aid repairs in our lab. If you have hearing aids that are not working very well, have a broken part, or just won’t turn on - we can help!

Audiologist holding a RIC style digital hearing aid under a scope and light to repair a hearing aid in ellensburg wa

Hearing Aid Repairs

We offer hearing aid repairs for almost every hearing aid make and model on the market. We frequently work with Oticon, Starkey, Phonak, Widex, Signia, Unitron, and ReSound devices. Our Audiologists can perform in-office hearing aid repairs in our lab. If you have hearing aids that are not working very well, have a broken part, or just won’t turn on - we can help! Some repairs require us to work with the manufacturer to rebuild or remake the device.

Price Ranges $35-$450 per repair

Hearing Aid maintenace

Hearing aid clean and check appointments are recommended every 3-4 months to keep devices in good condition. Our hearing healthcare experts will perform an inspection, complete a deep cleaning, vacuum out the circuitry, replace filters and other parts, dehumidify and complete sanitization. We will also clean and check battery contacts or rechargeable battery health during these routine appointments.

Price Starts at $35 per device

Audiologist is holding a ric style digital hearing aid and wiping the hearing aid with a microfiber cloth to do routine maintenance on hearing aid in ellensburg wa

HEARING AID PROGRAMMING ADJUSTMENTS

We offer programming adjustments on most hearing aid models, no matter the age of the device. If you are looking for better performance of your current devices, one of our Audiologists can modify or adjust the programming to meet your specific communication needs. We can also customize the programs, depending on your daily listening environments.

Price Starts at $55-$105 per device

The audiologist is sitting at an audiometer getting ready to perform a hearing test and she is smiling

REAL EAR MEASUREMENTS

Real ear measurements allow our Audiologists to use a tiny probe tube to measure the resonance of sound from the hearing aids in your ear canal, and adjust the output based on the frequency curves. Every person’s ear canals are different shapes and sizes - so it is important to use real ear verification measures when fitting hearing aids, so that the sound prescription is customized for your ear specifically.

Price Starts at $75 per ear

the audiologist is placing a probe tube on a patient's ear to perform real ear measurements, a tool used in fitting hearing aids accurately

Batteries and battery maintenance

We carry all standard zinc air hearing aid battery sizes in our clinic for resale, including size 10, size 312, size 13, and size 675. We also carry some rechargeable hearing aid batteries depending on your specific hearing aid make and model. We also provide battery maintenance, contact cleaning, counseling on how to prolong your battery life, and battery testing at our clinic.

Price Starts at $10

various battery sizes are laying on a table including zinc air batteries size 312, size 13, size 10, and size 675. There are also a pair of hearing aids sitting in a case on the table next to a battery tester

HEARING AID LOANER SERVICE

Some hearing aid repairs may require us to send the device to the manufacturer to do a major circuit repair or shell remake. These types of repairs usually take about 5-8 business days to complete. We are happy to offer loaner hearing aids to use in the meantime, while the devices are out for repair.

Loaner Hearing Aids Included with Repair

The audiologist is holding a pair of hearing aids in her hands and appears to be handing them to a patient in a 'giving' manner

Electroacoustic analysis

We offer electroacoustic analysis of hearing aids in our office to verify that devices are functioning up to manufacturer specifications. These measurements include the battery drain, frequency range, distortion, directionality of microphones, and output gain.

Price Starts at $55 per device

the audiologist is suctioning the hearing aid microphones on a hearing aid during a routine cleaning appointment, something that is offered in ellensburg

COUNSELING & ORIENTATION TO HEARING AIDS

If you purchased your hearing aids elsewhere, and are still struggling to learn how to use your devices - call us for help. One of our friendly professionals will guide you through the basics of hearing aid use. We will also provide you with the tools to be successful with your devices. Family members and/or caregivers are encouraged to attend these types of appointments.

Price varies

the audiologist is holding a rechargeable hearing aid out, you can see the charging dock in the background, this is something demonstrated during a hearing aid selection appointment

Bluetooth support

We offer one-on-one support for our patients who may need assistance with their bluetooth and wireless connectivity. Many hearing aids now have the capability to connect with your smart phone - for streaming phone calls, podcasts, music, books on tape & more. They also usually have an app that you can use to control the sound on your hearing aids. Our professionals will help set up your hearing aids with your phone and demonstrate how to use all of your wireless features.

Price varies